Description

Make a direct impact on risk management and operational standards. Elevate your career with a firm that puts clients first and empowers its people.

As a GSO Quality Assurance Analyst in the Global Screening Operations, you will review sampled cases from client and transaction screening programs to ensure compliance and quality. This opportunity allows you to collaborate with cross-functional teams, present findings to stakeholders, and contribute to process enhancements. You'll develop expertise in international payment operations and sanctions screening while supporting a culture of high performance and audit readiness.

Job Responsibilities

• Conduct quality reviews of client list and transaction screening samples
• Collaborate with GSO QAP partners to implement the QA program
• Complete quality reviews within established timelines and standards
• Multitask across diverse screening functions to meet weekly quotas
• Compile and present data and scripts for stakeholder meetings
• Document new processes and update procedures regularly
• Identify and address business knowledge gaps within the team
• Foster a high-performance culture and empower team decision-making
• Assist management in risk assessment and control implementation
• Recommend and drive process efficiency improvements
• Maintain audit readiness through diligent document retention

Required Qualifications, Capabilities, and Skills

• Minimum 2 years' experience in international payment processing operations
• Hands-on experience with client list screening (CLS) or sanctions screening
• Strong interpersonal skills for effective communication at all levels
• Proven ability to partner with Risk, Audit, and Compliance teams
• Excellent written and verbal communication skills
• Demonstrated ability to build relationships across multiple sites and businesses
• Proactive problem-solving and ownership of issues
• Creative approach to resolving business challenges
• Client-focused mindset with acute attention to detail
• Proficiency in MS Access, Excel, PowerPoint, and Word
• Flexibility to work variable shifts as required

Preferred Qualifications, Capabilities, and Skills

• Experience presenting quality findings to senior stakeholders
• Project management skills in a fast-paced environment
• Analytical skills for process review and improvement
• Experience in documenting and updating operational procedures
• Ability to drive departmental competency and performance ratings
• Prior exposure to audit readiness and document retention best practices
• Experience working in a global, multi-site organization

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.