Description

Play a key role in converting visions into market-ready products while addressing and overcoming complex challenges. In this vibrant environment, you ensure efficient product delivery and champion change initiatives, marking a crucial milestone in your career advancement and innovation journey.

As a Product Delivery Associate within the Corporate and Investment Bank Wholesale Lending Services team, you are entrusted with ensuring the stable and scalable delivery of products. You will collaborate with cross-functional teams, cultivate essential relationships, and facilitate the product's ongoing value delivery.

Job responsibilities

• Perform comprehensive data analysis, solution design, and critical problem-solving to address business needs.
• Integrate and work with Finastra Loan IQ APIs, ensuring seamless connectivity and functionality.
• Manage and support agented and non-agented loan servicing processes throughout the entire loan lifecycle.
• Test and validate APIs using advanced tools such as SOAP UI, LoanIQ API Test Tool, Postman, and Bruno.
• Analyze and interpret the Loan IQ database schema and data model to support business and technical requirements.
• Utilize SQL for data interrogation, trend analysis, and resolution of issues.
• Identify, investigate, and resolve processing discrepancies and anomalies within loan operations.
• Independently book test transactions and plan, execute, and support User Acceptance Testing (UAT).
• Facilitate effective stakeholder management and communication, bridging gaps between business and technology teams.
• Translate complex business requirements into actionable product features and detailed user stories.
• Prioritize and manage the product backlog to maximize business value and align with strategic goals.

Required qualifications, capabilities, and skills

• Demonstrate 8+ years of hands-on business analysis experience with Loan IQ.
• Apply deep expertise in data analysis, solution design, and critical problem-solving.
• Integrate and work effectively with Finastra Loan IQ APIs.
• Understand agented and non-agented loan servicing processes across the full loan lifecycle.
• Utilize advanced proficiency with SOAP UI, LoanIQ API Test Tool, Postman, and Bruno for API testing.
• Grasp the Loan IQ database schema and data model thoroughly.
• Employ SQL skills for data interrogation, trend analysis, and issue resolution.
• Identify, investigate, and resolve processing discrepancies and anomalies.
• Independently book test transactions and support User Acceptance Testing (UAT).
• Manage stakeholders and communicate effectively between business and technology teams.
• Translate complex business requirements into actionable product features and user stories.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.