Description

Join us for an exciting opportunity to shape the future of Commerce Payments with data-driven insights and leadership.

As a Quant Analytics Manager in the Commerce Payments Data & Analytics team, you will leverage advanced analytics to inform product development, optimize features, and guide strategic decisions. You will collaborate with stakeholders to deliver actionable insights, foster innovation, and drive continuous improvement across our products.

Job responsibilities

• Define and monitor key performance indicators for product verticals, analyzing user behavior and product performance to identify growth opportunities
• Conduct deep-dive analyses and design, implement, and evaluate A/B tests to optimize product features and user experience
• Build and maintain dashboards and reports to communicate product performance, presenting findings and recommendations to senior leadership
• Collaborate with cross-functional teams to inform product development and go-to-market strategies, serving as the analytics subject matter expert
• Ensure data integrity and consistency across analytics platforms, working with data engineering teams to improve data collection and infrastructure
• Monitor industry trends and competitor performance to inform product strategy and benchmark metrics against industry standards
• Use data-driven storytelling to showcase product value and support strategic growth initiatives

Required qualifications, capabilities, and skills

• Bachelor's degree in statistics, economics, mathematics, or engineering with significant quantitative research and data analysis
• Five years of team management experience, including managing team members at different levels
• Twelve years of experience with excellent SQL, Python, Alteryx, and Tableau skills
• Strong critical and analytical thinking with attention to detail
• Capable of defining metrics, evaluating results, and drawing business insights
• Excellent written and verbal communication skills
• Able to multi-task and prioritize, with strong organizational and problem-solving skills

Preferred qualifications, capabilities, and skills

• Experience partnering with merchants and internal teams to drive strategic growth
• Familiarity with modern analytics platforms and data visualization tools
• Experience in benchmarking metrics against industry standards

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.