Description

Job responsibilities
Lead and coordinate Product Acceptance Testing for cross currency product enhancements and releases, ensuring compliance with client and regulatory requirements.
Develop comprehensive test strategies and scripts tailored to cross currency workflows, including FX conversions, settlements, and multi-currency transactions.
Investigate and analyze technical issues specific to cross currency processing, collaborating with technology and operations teams to identify root causes and solutions.
Log, track, and prioritize defects related to cross currency functionalities, driving timely resolution with Product Development and Operations.
Execute test cases for new features, regulatory changes, and client requests; document and communicate test results, risks, and recommendations to stakeholders.
Serve as the primary point of contact between Product Development, Product Management, Operations, and Sales for cross currency product testing and quality assurance.
Continuously enhance testing methodologies and tools to address the complexities of cross currency products, improving efficiency and product quality.
Maintain detailed documentation of test cases, results, issues, and resolutions to support audit, compliance, and regulatory reporting.
Contribute expertise throughout the cross currency product lifecycle, from requirements gathering and development to testing, launch, and post-implementation support.
Optimizes processes to enhance efficiency, quality, and client satisfaction.

Required qualifications, capabilities, and skills
4+ years of experience or equivalent expertise in
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Strong understanding of cross currency workflows, FX conversions, settlements, and multi-currency transaction processing.
Excellent analytical and problem-solving skills, with the ability to investigate complex technical issues and identify root causes.
Ability to log, track, and prioritize defects, and drive resolution in collaboration with cross-functional teams.
Experience working with technology, product development, operations, and sales teams in a collaborative environment.

Preferred qualifications, capabilities, and skills
Deep expertise in cross currency payments, FX transaction processing, and international payment systems.
Strong knowledge of SWIFT, ISO 20022, and other payment messaging standards.
Experience with regulatory requirements and compliance frameworks for cross border payments (e.g., AML, KYC, OFAC).
Proficiency with testing tools, issue tracking systems (e.g., JIRA), and documentation platforms.
Experience in the payments domain, with a background in Payments Operations or Product Management.
Proven track record in leading complex UAT cycles and managing multi-stakeholder projects.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.